Questions

What is your return policy?

   If you are not happy with your purchase, please contact us!  We will respond quickly and make things right.

How quickly do you ship?

   Most orders will ship in 2-3 business days.

How do you ship in the USA?

   We use United States Postal Service First Class Mail as the default shipping method, this does not come with tracking and can take up to 2 weeks to arrive. Orders over $20 that ship for free will generally ship USPS First Class Package and come with a tracking #.

What do you mean by "Free Domestic Shipping on Orders $20 & over" ?

 If you spend more than $20 we pay for the shipping ! And generally we ship the patches via USPS First Class Package with a tracking # but sometimes we splurge and ship Fed Ex 2 Day on our dime.

Is tracking available?

   You must select and pay of First Class Package or better to get tracking. Packages shipped via First Class mail do no come with tracking.

Can you ship it to get to me faster?

   Yes, we offer multiple shipment options at checkout. 

Do you ship internationally?

   Yes, via FedEx International. We are willing to use USPS First-Class™ International at the customer's request & risk, which means no refunds or re-shipments on lost or undelivered orders. If you wish to have tracking to your door, then FedEx is the only option.

Please select USPS International shipping at your own risk; this order shipped to the customer on January 10th 2021 and was returned to us on June 22, 2021. Over 6 months lost in space and water-damaged.

How do I apply the patches ?

   All emblems are sew-on, except the NASA Vectors which are iron-on.

What is Bernie’s Emblem Bond™ ?

   It allows for quick attachment of a space patch to a garment, bag, or an accessory like a phone case. The bond that’s created with Bernie’s Emblem Bond™ is long-lasting. Bernie’s Emblem Bond™

What sizes are your patches?

   Almost all of the shuttle mission patches are approximately 4" in at least one direction. Most of the patches have the dimensions specified in the description.

Where we make our NASA patches.

   Since the 1970s, we have been making the NASA mission patches for the astronauts in Weaverville NC and always will.

   We own and operate factories in North Carolina, Mexico and China. Depending on production scheduling issues and amount of work needed in a particular factory, we will make the NASA patches we sell at retail and to the general public in one of these three factories. We use the same digital patterns and raw materials in all three of our factories.

   We do have a line of old Schiffli machine patches that were made in Weaverville in the 80s and 90s, and we call them the New Old Stock Collection.